Mac news from outside the reality distortion field
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February 8, 2008, 8:26 am

Survey: Apple, RIM benefit most from “seismic shift” to smartphones

changewave-market.jpgApple’s (AAPL) iPhone and Research in Motion (RIMM)’s BlackBerry appear to be the primary beneficiaries in what ChangeWave Research describes as a “seismic shift” in the mobile phone market, as record numbers of consumers abandon their basic cell phones for more advanced models. (link)

The investment group polled 4,182 of its members in mid-January and found that the iPhone was the top choice among respondents planning to buy a new cell phone in the next six months (17%) and RIM the second choice (15%).

ChangeWave’s findings dovetail with a report issued earlier this week by Canalys that found that shipments of so-called converged-devices, which include smart phones and wireless handhelds, grew 222 percent in the U.S. during the fourth quarter, and that Apple captured 28 percent of those sales, second only to RIM’s 41 percent. (link)

Perhaps the best news for Apple in the ChangeWave survey is the level of satisfaction reported by owners of iPhones. As in earlier surveys, the percentage of Apple customers who say they are very satisfied (72 percent) towers over those of other vendors. See chart below.

changewave-satisfaction.jpg

Caveat: ChangeWave surveys are conducted among self-selected respondents who invest in tech stocks and tend to be early adopters. As such, they should be taken as indicators of trends rather than scientific samples of the broader market.

Jim,

Do not know what planet your are from but on planet earth people who regulary use their computers will get virus if their not careful. And its true in the past Macs cost more and didn’t have the apps. But now it’s not that way. Iphone while not the best does set a standard other Companies need to follow.

Posted By Ben, San Jose,CA : February 12, 2008 3:55 pm

Why in the world would anybody want to have an iPhone. You could not give me one. I could see people who have a Macintosh computer would want a Smartphone that would connect to a Macintosh computer. I only know of a few people that own a Macintosh computer, and I feel sorry for them every day. I owned a Macintosh a while back, and I switched to Windows because it was much easier to use and the application availablity was far richer than for the Macintosh. I have NEVER had a virus and I have only read about them on the internet.

Posted By Jim, Grayson, Georgia : February 12, 2008 7:00 am

Nodack, the iPhone was $600 when it was introduced. Even after the price drop all you got was $100 store credit, but the phone was still $600. I love my iPhone and I’m glad I waited until the price drop, there are some shortcomings that doesn’t make sense (ie no video recording, no voice dialing, no Bluetooth stereo), heck they finally added the capability to text message multiple people! I’m sure they are holding back on features, EDGE is slow as hell so as soon as something faster comes along I’ll no doubt pay to get the iphone 2.0 and give this one to my sister.

Posted By H : February 11, 2008 7:20 pm

You spent $600 on your iPhone Dan?

You got ripped off. iPhone’s sell for $399 not $600. Since you have no clue what the price is I bet you have no idea what the phone does either.

Funtionality? My Treo wouldn’t even sync up to my mac without buying third party software that scrambled all of my calendar events. I was never able to get mp3s to work at all. I used the web browser twice in three years on the Treo because it barely worked at all and looked like crap. I was never able to get email working on the Treo so I blew that off too.

Functionality? I plugged the iPhone in to my computer when I bought it and in a few minutes it was done. All my chosen mp3s were in there along with my movies and they worked great. The web browser is Safari and it looked great and worked great the first time complete with all of my bookmarks. Not the watered down “mobile” versionon the Treo but the regular Internet.
browser. Email looked and worked just like it does on my computer. With the Treo I had to mess around for hours tryingvto get the right info in so things would startcworking and I was never able to get it right. With the iPhone I just plugged it in and it took all of my info right from my computer and applied it to the iPhone and I didn’t have to mess with anything, it just worked without any hassle.

“Half the functionality of other smart phones”. Dan, you blast the price of the iPhone and aren’t even close on the price and then blast it’s functionality and I would bet you have never even touched an iPhone. That means you are a complete idiot and are just talking out your $&@ about something you know absolutely nothing about.

Typical.

Posted By Nodack. Phx AZ : February 9, 2008 3:17 pm

you must work for microsoft or on there payroll, so angry and full of bull in regard to business to keep apple of network as a matter of fact they are acommiditing the iphone because of the popularty and demand of them to do so buy the employees. have fun at your job st microsoft fellow

Posted By tommy, asheville, nc : February 8, 2008 11:55 am

So what the survey really says is that iPhone owners are self-satisfied. No kidding. What kind of fanboy would they be if they weren’t blissfully happy with their $600 unsubsidized phone that has less functionality than a device costing less than half from any number of manufacturers?

Posted By Dan, Boston, MA : February 8, 2008 11:49 am

Another useless story from Elmer who in fact lives in the reality distortion field. Instead of posting a story that had a chance of being meaningful he writes one that is totally undone by his disclaimer at the end which in reality says “this survey is meaningless since it didn’t come close to being a random sample.” Almost all businesses do their best to keep apple computers off their networks and they definitely don’t want the ridiculous i-phone as part of their communications networks. All the phone companies but ATT now hate Apple for locking them out. Once again Mr. Jobs has done a great job of lining enemies up against him. Just like he did with the original apple computer.

Posted By TruthSeeker, Logan, Utah : February 8, 2008 10:57 am
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Philip Elmer-DeWittSilicon Valley veterans like to joke that Steve Jobs must be surrounded by a reality distortion field; if you get too close to him, you start to believe what he's saying. Thanks to the success of the iPod, the launch of the iPhone and the renewed interest in the Mac, Apple has made believers out of millions of customers - and made a lot of investors rich. But Philip Elmer-DeWitt believes that an ounce of skepticism never hurts when writing about the company. He should know. He's been covering Apple - and watching Steve Jobs operate - since 1982, first for Time Magazine, then for Business 2.0, and now for Fortune.
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