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September 12, 2008, 6:31 pm

Thumbs up for iPhone 2.1 fixes

Steve Jobs waited until the end of his keynote address on Tuesday to announce the news that iPhone owners had been waiting for: a software update with fixes for the device’s many bugs.

“It’s a big update,” he promised as he ticked off the benefits of  iPhone 2.1: fewer dropped calls, improved battery life, dramatically faster back-ups, new performance enhancements and - he added three times for good measure - “it fixes a lot of bugs.”

The update arrived as promised Friday morning, and with the exception of a few wished-for improvements that didn’t materialize - turn-by-turn GPS support, landscape viewing of e-mail and cut-and-paste chief among them -  it seems to have delivered the goods.

“It is much faster overall,” wrote “ghostface147″ on a forum at AppleInsider, speaking for many who followed. “No scrolling lag, faster opening SMS and Safari seems snappier.”

In fact, the adjective “snappier” was used so often that it became a running joke - in part because the same term was used to describe iPhone 2.02, the software update released in August that left so many bugs unfixed.

“Here at Ars [Technica],” wrote Jacqui Cheng, in her review of the latest security improvements, “we like to think of [2.1] as the ‘make the iPhone stop sucking’ update.” (link)

But that doesn’t do it justice. The performance enhancements Jobs promised are real: apps load faster; backups that used to go on for many minutes are over in seconds; long contact lists that seemed to take forever to load pop up almost instantaneously; and so far, app crashes do seem less frequent.

There are also some nifty software improvements, the most significant being the so-called Genius feature. Unveiled on Tuesday on the iPod nano and touch, it lets iPhone owners find tunes that go well together and create compatible playlists on the fly. One caveat: the Genius icon won’t appear until the iPhone has been re-synced (see here).

Overall, the early reviews, while somewhat grudging, are almost universally positive.

“We’ll need to take some more time to finish testing the battery and phone call reliability,” writes David Chartier at Ars Technica, “but after our early experience with the new software, we’re confident enough to tentatively remove the beta badge and say that the iPhone OS 2.0 may have finally arrived.” (link)

Below the fold: Apple’s official list of the improvements in iPhone 2.1 Software Update.

  • Decrease in call set-up failures and dropped calls
  • Significantly better battery life for most users
  • Dramatically reduced time to backup to iTunes
  • Improved e-mail reliability, notably fetching e-mail from POP and Exchange accounts
  • Faster installation of third party applications
  • Fixed bugs causing hangs and crashes for users with lots of third party applications
  • Improved performance in text messaging
  • Faster loading and searching of contacts
  • Improved accuracy of the 3G signal strength display
  • Repeat alert up to two additional times for incoming text messages
  • Option to wipe data after ten failed passcode attempts
  • Genius playlist creation (link)

STILL have to attach an adapter so that I can get stereo bluetooth rceived on my bluetooth stereo headphones…

The omission of this feature (A2DP) as standard functinality on an iPhone is either:

a) mind-dumbinlgy idiotic or
b) blatantly opportunistic..

I am holding my breath to see which one it turns out to be.

Posted By LetMeBeFrank, Brielle NJ : September 22, 2008 3:57 pm

after i downloaded the 2.1 software my 3rd party apps all started to not work. every time i start one it breaks down! what should i do?

Posted By Vienna : September 18, 2008 6:45 pm

This is the best phone on the market. No one has visual voicemail, such an intuitive messaging system. BTW who is sending all this multimedia over messages? Is it really that big of a deal? anyways, down with Microsoft! Viva Apple!

Posted By Daniel, Miami, FL : September 17, 2008 1:24 pm

I absolutely love the iphone, we use it in our business http://www.firetext.tv we are a text to tv screen company and it’s way better then our past blackberrys. The thing with any technology it takes time to perfect, but I know Apply will pull through.

Posted By Text to TV, Edmonton, Alberta : September 16, 2008 9:55 am

JD and Frank- I disagree with you. I have had Verizon and Tmobile in the past, and at&t in my area runs circles around them. I can go anywhere and I have all bars with a perfect signal. I’ve been an at&t customer since 1996 when it was Bellsouth Mobility here and the service has always been amazing. Having the iPhone now has increased my loyalty to the company even more. My friends who have Verizon are constanly having signal issues and end up using my phone to make the call. Maybe it’s the area you live in, cause here in Georgia, at&t is on top of their game.

Posted By CM, Atlanta, GA : September 15, 2008 1:15 pm

JD, i’m with you. I like the I-phone and Apple in general. However I am not a fan boy as such AT&T will not get any more of my money.

Posted By Frank A. NYC : September 15, 2008 9:11 am

As with others my iPhone 3G was a huge disappointment after just days of use. Low battery life, crashes and slow everything. It got to the point of not showing my iPhone off to convert people because of embarrassment. Finally with the v.2.1 update it has restored my faith and I now am proud to show my iPhone off and get people over the fence to Apple.

Posted By LarryRac, Honolulu, Hawaii : September 14, 2008 10:26 pm

It still didn’t fix the main problem; and that’s that it runs off AT&T’s network.

Posted By JD, Land O Lakes, FL : September 14, 2008 4:25 pm

@Nathan

Because the Genius of the ‘Genius’ feature is that Apple gets to repackage and resell our personal data to any manner of different industries just by tinting the data with one colour brush or another.

It makes me so exciting and excited. Thanks to Apple, soon the entire world will know of my cool and eclectic musical and stylistic tastes. They will understand I am the pinnacle of culture and bow before me and Paris as we sashay by.

My Genius membership will lead to me being hired as a consultant by hopelessly square old white men so that I can infuse their lame products with marketing savvy intended to educate the young and naive; those still foolish enough to believe you can be original trendsetters and click-clinging doppelgangers.

I am genius, globalized. Thanks for getting the word out Stevie.

Join us.

Posted By Dreamdeceiver, Silicone Valley : September 13, 2008 1:54 pm

This update has done wonders for my Edge iPhone. All the promises have been delivered. As an Apple supporter I had been disappointed by the lack of stability. I couldn’t install new apps without bricking the phone. Restores were a regular occurrence. After the update yesterday all seems to be well in my Apple world. No crashes, fast backups, apps installing at record pace, syncing as promised with ease. I believe that’s a tear in my eye. My faith has been restored.

Posted By David, Anaheim California : September 13, 2008 1:29 pm

Apple is what’s hot right now, Microsoft is yesterday’s news.
the Iphone is just nice and neat and those who say that it isn’t are just hatersthat are stock in the past and unable to learn how to use apple, or don’t have any $$ to afford it.

Posted By Jasar In L.A. : September 13, 2008 12:55 pm

Newsflash folks : Apple and Microsoft’s programmers are human beings. Humans make mistakes. For the most part, Apple learns and fixes theirs - Microsoft not so much. I upgraded 2 iPhones to v2.1 last night - the installs went flawlessly and both iPhones are now working as advertised. Only one annoyance - I don’t have visual voice mail and have a red dot on the phone icon that won’t go away - but I attribute this to the old SIM card I am using that originally came with my Moto Razr.

Posted By D. Hill, Toronto ON : September 13, 2008 12:32 pm

I just don’t understand why Apple needs my credit card information to allow me to use Genius?

Posted By Nathan, Orlando FL : September 13, 2008 10:59 am

David: Can you believe it Apple’s programmers are no better than Microsoft’s. The irony.

The difference is that Apple’s programmers actually fix their bugs. Can’t actually say the same for Microsoft’s.

Posted By Jarvis, Austin, Texas : September 13, 2008 10:09 am

I hadn’t noticed much of a difference before with ‘problems’ other than a lag when accessing my contacts. That seems to have gone away. What a great option to have software updates!

Posted By Kim, Indian Harbour Beach, FL : September 13, 2008 7:53 am

I, I’m not sure how to react to this news….you mean Steve Jobs actually admitted that they are issuing a software update because…because the Iphone had “bugs” and this update fixes “a lot of bugs”. I am speechless. Can you believe it Apple’s programmers are no better than Microsoft’s. The irony.

Posted By David, Cleveland, Ohio : September 12, 2008 11:16 pm
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Philip Elmer-DeWittSilicon Valley veterans like to joke that Steve Jobs must be surrounded by a reality distortion field; if you get too close to him, you start to believe what he's saying. Thanks to the success of the iPod, the launch of the iPhone and the renewed interest in the Mac, Apple has made believers out of millions of customers - and made a lot of investors rich. But Philip Elmer-DeWitt believes that an ounce of skepticism never hurts when writing about the company. He should know. He's been covering Apple - and watching Steve Jobs operate - since 1982, first for Time Magazine, then for Business 2.0, and now for Fortune.
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