Mac news from outside the reality distortion field
Type Size  -  +
September 19, 2008, 6:18 pm

Apple recalls millions of iPhone 3G power adapters

If you have an iPhone 3G power adapter that looks like the photos at right, stop using it immediately.

That’s the word from Apple Inc. (AAPL), which is warning users that in certain conditions those little metal prongs can break off, get stuck in the power outlet and give you a very bad shock.

According to a press release issued Friday:

“Apple has received reports of detached prongs involving a very small percentage of the adapters sold, but no injuries have been reported.” (link)

The adapters were supplied with every iPhone 3G sold in the United States, Japan, Canada, Mexico and several Latin American countries (see list here). Anybody who bought an iPhone in one of those countries received the bad adapter.

Analysts estimate that Apple has sold more than 4 million iPhone 3Gs since it was introduced in July.

Along with its tersely worded safety warning, Apple on Friday announced the details of a power adaptor exchange program:

“There are two ways to exchange your current ultracompact Apple USB power adapter for a new, redesigned adapter.

  • Order a replacement adapter via the Web. These replacement adapters will ship within three weeks of your order, starting on Friday, October 10.
  • Exchange your adapter at an Apple Retail Store starting on October 10.”

Apple will replace the old adapters with the one pictured here, identified by a small green dot. The old adapters must be turned in at the same time; iPhone owners who order their replacement via the Web are being asked to give an address so Apple can send them a mailing packet.

Product recalls are not unusual in the computer industry, although they usually involve defective batteries. In August 2006, Apple recalled 1.8 million notebook batteries manufactured by Sony (SNE) because they had a tendency to overheat and, on occasion, catch on fire. See here.

CNNMoney.com Comment Policy: CNNMoney.com encourages you to add a comment to this discussion. You may not post any unlawful, threatening, libelous, defamatory, obscene, pornographic or other material that would violate the law. Please note that CNNMoney.com may edit comments for clarity or to keep out questionable or off-topic material. All comments should be relevant to the post and remain respectful of other authors and commenters. By submitting your comment, you hereby give CNNMoney.com the right, but not the obligation, to post, air, edit, exhibit, telecast, cablecast, webcast, re-use, publish, reproduce, use, license, print, distribute or otherwise use your comment(s) and accompanying personal identifying information via all forms of media now known or hereafter devised, worldwide, in perpetuity. CNNMoney.com Privacy Statement.
Philip Elmer-DeWittSilicon Valley veterans like to joke that Steve Jobs must be surrounded by a reality distortion field; if you get too close to him, you start to believe what he's saying. Thanks to the success of the iPod, the launch of the iPhone and the renewed interest in the Mac, Apple has made believers out of millions of customers - and made a lot of investors rich. But Philip Elmer-DeWitt believes that an ounce of skepticism never hurts when writing about the company. He should know. He's been covering Apple - and watching Steve Jobs operate - since 1982, first for Time Magazine, then for Business 2.0, and now for Fortune.
Subscribe to Apple 2.0: RSS feed | email newsletter
* : Time reflects local markets trading time.† - Intraday data delayed 15 minutes for Nasdaq, and 20 minutes for other exchanges.• Disclaimer
Powered by WordPress.com.